Learn how cloud-based IVR and Cloud Telephony streamline customer interactions and enhance business efficiency. Read more about its benefits. Technological advancements are a never-ending process that keeps every firm on its toes. And the arrival of the “cloud” in the communication sector is one such revolution. Before cloud telephony and cloud-based IVR, every company had to hire ... https://office24by7.com/blog/why-is-everyone-talking-about-cloud-telephony